Shipping and return policies for Goldband

Shipping Info

Your order will be shipped within two days from the moment you've ordered.

Return Policy

If you are not satisfied with your purchase you can easily return or exchange the product(s) within 14 days after you've received it.

Simply follow these steps:
1. Make sure the item(s) are in an unused original condition and they include all original packaging and price tags etc. 
2. Place the item(s) in a shipping box. You can use the box that has been sent to you initially if it isn't damaged. 
3. Close the shipping box and tape it securely.
4. Label the box with the return shipping address: Goldband, Laan van Meerdervoort 482B, 2563BJ, Den Haag. Drop the box off at a trusted shipping carrier. Make sure you include a tracking service so the package can always be traced. 

 
IMPORTANT NOTES
* All returns must be sent via registered mail in an unused original condition and they include all original packaging and price tags etc. otherwise we can not accept the return.
* Returns may take up to 5 working days to process once we have received it.
* Please be sure to clearly mark your return shipment as returned goods on any customs or postal forms. We will refund the amount of the returned item(s). We will not refund any costs involved in the return shipment.
* Note that upon returning or exchanging any products you make sure to notify your local customs office. They will then refund you the tax and customs fee or prevent you from having to pay them twice. Unfortunately, this isn't anything we can control from here.
* Returns that arrive with us later than 14 days after you have received it, cannot be refunded.
* In case of a return, we will refund your payment (excl. return shipping costs) within 14 days.

For more info, please contact us at dominique@stuc-bookings.nl